Frequently Asked Questions
Answer all of your questions
Purchases & Refunds
That's a good question, could be a card funds issue or one thing to keep in mind is during this time of the year, a lot of transactions get flagged due to computer algorithms by banks, or a different reason. So call your bank if a charge didn't go thru and find out why but if you received some sort of error from out website you can also contact us directly.
As outlined in the REFUND POLICY Refund Policy
Unfortunately there are currently no refunds for courses paid for. We try our best to accommodate you in the event of schedule change, computer issues and etc.
If you have a promo code, just enter it in at the check out screen below at (promo code) and viola!
For any bundles specials please contact us, we will accommodate for 3 or more, even if we add a class in the future they can receive a coupon code for 10-20% off the of classes taken after the third.
We also do group discounts, contact us today!
Classes and accounts
This is a very good concern, if you have any doubts about your childs ability or they are out of age range and you want them admitted, fill out the form The Contact Form here
No but what we can do is if you miss one or two classes they can always chime in on the VOD (Vidoe on demand) which is recorded sessions of the virtual class so they won't be in the wind, anything longer contact us direcrlt so we can work it out.
No but what we can do is if you miss one or two classes they can always chime in on the VOD (Vidoe on demand) which is recorded sessions of the virtual class so they won't be in the wind, anything longer contact us direcrlt so we can work it out.
Washington DC Greater Area
